I forgot/lost my Subscription Token. How can I retrieve it?

There is no way to retrieve a lost Subscription Token, but you can generate a new token by following these steps:

  1. Go to https://www.elasticpress.io/my-account/view-subscription/ and log in using your username or email address and password.
  2. Once you are logged in, click the My Account link on the site’s top menu, then click the My Subscription option on the sidebar menu.
  3. Under Credentials, click the Change Token button.
  4. A Change Subscription Token modal will appear on the page. Record this token for future reference.

    IMPORTANT: Either print this token out or save it in a notepad, sticky notes, or password manager app. Once you close the modal, you will not be able to retrieve this token and will need to reset it again.
  5. You can now return to the ElasticPress settings page (WP Admin > ElasticPress > Settings) and enter your new token.